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General Care

How should I store my jewelry?

Due to the nature of these materials, the brass and sterling silver can tarnish over time. Store your jewelry in a safe, cool, dry, and shaded space.

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What is the best way to clean my jewelry?

To remove skin oils, dirt, and other surface residues that stick to your jewelry; I recommend using a soft cloth or soft bristled brush, dipped in warm unscented, clear dish soap water and gently scrubbing the metal. A polishing cloth can be used sparingly. Please avoid commercial jewelry cleaning solutions that can be harsh on matte surface or stone jewelry.

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Please remove jewelry when exercising and swimming, do not wear jewelry where chemicals are present, such as a pools. Avoid prolonged sun exposure or high heat for opals, as this can change the color of the stone.

 

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Returns & Repairs

What is the return and exchange policy?

All items qualify for return unless the piece is a custom or it is noted in the product description within 14 days of shipment. Please return jewelry in original and unworn condition with all original packaging.

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Where do you ship?

Everywhere! All items are shipped via USPS domestically and internationally. If you would like to ship via UPS please send an email.

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© 2021 by Renfro Studio

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